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1 Focal Point, Lacerta Court
Letchworth Garden City
Hertfordshire, SG6 1FJ

Tel: 07841870568

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©2019 by British Rotorcraft Association

  SHIPPING & RETURNS  

SHIPPING POLICY

Making A Purchase Joining us or making a purchase could not be easier. Just add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.

We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling 

The association pays postage unless specified otherwise.

Delivery Schedule 

We deliver your order right away. We will normally send your order to you same day. 
Please let us know after a week or so if you have had no reponse to your request.

 

Back Orders 

This is not applicable at this time

Credit Card Security 

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee 

Not applicable at this time

Reaching Us

 If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07841 870568 or write to us at:

Membership and Treasurer 1 Focal Point, Lacerta Court Letchworth Garden City Hertfordshire SG6 4TH United Kingdom

Privacy Policy The British Rotorcraft Association do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies
are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy Not applicable at this time